Terms and Conditions for Children's Books and Capes Products
1. Acceptance of Terms
By purchasing any products from our store, you agree to comply with and be bound by these Terms and Conditions.
2. Exchange Policy
We strive to ensure that our customers are satisfied with their purchases. If you receive an item that is damaged, please follow our exchange policy:
Eligibility for Exchange: Items that are damaged during shipping or are received in a defective condition are eligible for exchange. Please inspect your items upon receipt.
Notification of Damage: If your item is damaged, please contact us within 14 days of receiving the product. Include your order number, a description of the damage, and a photo of the damaged item.
Exchange Process: Upon verification of the damage, we will process an exchange for the item at no additional cost to you. We will provide instructions on returning the damaged item and receiving a replacement.
3. Exceptions
Items that show signs of wear and tear after use are not eligible for exchange. Please ensure proper care and handling of your products.
4. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
5. Contact Information
For any questions or concerns regarding our exchange policy or other inquiries, please contact customer service at [your email/contact number].